1. What sizes are available?
Answer: Sizes vary among styles. We offer sizing from petite to plus. Click on 'Collections' and choose a style to see the size listing by style.
2. What colors are available?
Answer: Different styles are available in different colors. Click on 'Collections' and choose a style for the color listing by style. You can then click on your color preference to see how this looks on the leg.
3. Why do you not carry all colors in all styles and sizes?
Answer: Due to the amount of space available in retail stores we cannot offer all colors and sizes in every style. Oftentimes, the color you want is available in a very similar style.
4. What is the make-up of the garment?
Answer: Depending upon the garment it could contain any combination of nylon, spandex, silicone, cotton or polyester. Please contact our Consumer Service at 1-800-342-7070 about a particular garment make-up.
5. Is there latex in your products?
Answer: We do not use latex in our product. We have replaced it with silicone where needed.
6. Do you have a color chart of the different colors of hosiery online?
Answer: Please refer to the style you are interested in for color listing.
7. What is the best way to wash my hosiery?
Answer: We recommend that most of our hosiery garments be hand washed separately in lukewarm water, using a mild detergent. Line dry and do not use bleach. Please check the garment package for detailed instructions. Our hosiery wash bag can help protect your hosiery if you choose to machine wash. They can be purchased at One Hanes Place and Just My Size websites.
8. Why is one leg longer/shorter than the other on my hosiery product?
Answer: Leg lengths often vary slightly due to difference in the manufacturing process. When the hosiery is stretched onto your leg the yarn adjusts so there is no noticeable difference in the fit received from the individual legs. The resiliency of spandex reacts to numerous manufacturing procedures but will adjust once you have put them on.
9. Why is my favorite style/color/size discontinued? It is the only style/color/size I wear. Will you ever bring it back?
Answer: Sometimes a style, size, or color will be discontinued because that item is not selling at retail stores very well. Please feel free to contact our consumer service department at 1-800-342-7070 for an alternative style/color or go to www.onehanesplace.com. We can help you find another style or color similar to the one you liked.
10. I kept the hosiery in the original unopened package in an airless drawer for 3 years. Why did they practically crumble when I took them out of the package?
Answer: Hosiery kept for long periods of time can cause deterioration of the spandex. Spandex is not immune to the negative effects of time.
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